1 Kingsway Avenue
Newcastle upon Tyne
0191 285 9316

What to Expect from your First Appointment


When you come for an osteopathic consultation, you will be asked to complete a short health questionnaire, but if you prefer to have a general chat about your health history instead of completing a form, that’s fine too. Understanding your health history will help Mandy to understand the background to your problem and to form a diagnosis. Mandy will then ask you about your symptoms and their history in some detail.


Osteopaths are trained to screen for medical conditions, so Mandy will advise you if she believes you need to see another health professional such as your GP or midwife. If necessary, and only with your consent, she will write a referral letter to your GP/midwife/other health professional (at no additional cost).


Following this, there will be a musculoskeletal examination which will involve an observation of your posture and simple movements. Mandy may also take your blood pressure and test reflexes, joint mobility and muscle strength.


Mandy will then discuss her thinking with you and answer any questions you may have about your symptoms, their cause and your recovery. She will discuss a range of treatment approaches with you so that you and she will be able to jointly decide on the best way ahead.


If for any reason Mandy believes that you will not benefit from osteopathic treatment, she will explain why and recommend alternatives.


For the purposes of examination and treatment it may be necessary to remove some clothes to examine the symptomatic area, e.g. the low back or the legs. However Mandy always ensures that her patients feel very comfortable and that modesty is maintained.


Any patient may bring a chaperone with them. Please note that all under-18s must attend with a chaperone.


More information about paediatric osteopathy is provided here: http://www.sutherlandcranialcollege.co.uk/about-osteopathy/babies-and-children/


All information will be treated as confidential in accordance with standards of practice set out by the General Osteopathic Council and the Data Protection Act 1998, and with the General Data Protection Regulation when it was enacted in May 2018.

Appointment fees from 1st April 2019

Initial consultation

  • 50-55 minutes
  • Discussion
  • Assessment
  • Diagnosis
  • Advice and treatment


Follow-up appointments

  • 45-50 minutes
  • Review of progress
  • Treatment


Short appointments

  • 20-25 minutes
  • Often suitable for babies and children
  • Suitable for short treatment sessions
  • May be useful for discussing a new diagnosis or a consultant’s report


Cancellation fee

  • Payable if cancellation made with less than 24 hours’ notice


  • Reports, referral letters and review consultations by telephone are included in the fees above.
  • Discounts are available for the unwaged. Please speak to Mandy about this.
  • You may pay by cash, cheque, card, Apple Pay or by online bank transfer.
  • Vouchers are available if you would like to purchase an appointment for someone else.


You may wish to discuss osteopathic approaches to your symptoms in advance of making an appointment. If so, please contact Mandy on 0191 285 9316, or e-mail her at mandy@mandybanton.co.uk


Contact Mandy